This basic course is perfect for beginners starting from scratch. After completion, students surely can tell that they know the platform and its usage.

The course will include:

• How to use the Amazon Load Board
• How to properly book a load
• Working with prebooks and planning gross
• When and how to send updates to the group
• ETA tracking and monitoring via ELD
• Communicating with ROC and managing 3rd party loads
• Maintaining gross targets based on the day of the week
• Managing multiple trucks during a shift
• Amazon gross week ends on Sunday

After completing this course, you'll be able to run a high-efficiency dispatch operation, manage performance proactively, and take full control over your Amazon and street load strategies. Ideal for dispatchers looking to become team leaders or run their own dispatch service.

The course will include such lessons as:

Material of Basic plan and also:

• Filing payment and performance disputes
• How to handle issues with ROC reps to avoid a performance decrease
• Chime account setup step by step
• How to book Amazon loads with the help of DAT load board.
• How to book ITR loads properly
• Amazon load volume schedules
• Insider Tools & Tips
• Performance services and their usage
• Telegram Channels for Amazon loads

By the end of this course, you'll know how to read the market like a pro, negotiate profitable loads, keep your Amazon performance high, and operate like a premium-level dispatcher or team lead. Perfect for those ready to build a business, not just work a job.

You will have the previous 2 courses' material (Basic+Pro) and also:

• How performance score affects your load board
• What is Amazon Prime Week, and how to succeed during the period
• Seasons on market explained (load rates fluctuation)
• What extension to install for the Amazon load board to ease the work
• Block loads
• Contracts
• Auctions
• Market plan on average rates (building lanes for a whole week)
• Hidden 3rd party services
• How to get a higher rate for the load by using AI assistance

Hiring Basics

• Sample Driver Application
• FMCSA Checklist
• Previous Employment Verification (PEV)

DQ Files Essentials

• Driver file templates (Checklist + Sample Folder)
• Medical card checklist

Truck Documents Guide

• Title, Cab Card, Annual Inspection format

Random Program Overview

• Intro to how drug/alcohol programs work

Introduction to Safety Audit

• FMCSA Audit types & how to prepare

Complete DQ File Management System

• Editable templates (checklist, logs, follow-up tracking)
• How to build digital DQ folders

IFTA & Permits Training

• Quarterly IFTA filing walk-through
• IRP, UCR, KYU, NM, NY HUT Permit guidance

Insurance Compliance

• Understanding policy documents
• Claims and disputes resolution process

Safety Management Plan Sample

• Proactive measures to reduce violations

Inspection Preparation

• Checklist for DOT roadside inspections
• Common driver inspection violations

Full Safety Department Setup Guide

• From hiring to operational safety oversight
• How to set up company-wide safety folders

Customizable Audit-Ready Binder

• DOT Audit checklist + templates
• Sample responses for audit requests

Operational Workflows

• SMS BASIC monitoring (CSA scores)
• Violation tracking (E-log, inspections, citations)

Insurance & Claims Handling

• Step-by-step accident claim workflow
• Coaching on lowering insurance premiums

1:1 Support / Templates

• 1-hour consultation or onboarding call
• All document templates included (editable versions)

Driver Coaching Framework

• Violation reports → coaching plan templates
• Safety meeting structure